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Welcome to part 1 of our startup guide! This guide is intended for the absolute beginner, and aims to get you up running with our full remote surveillance service in about 10 minutes.
What you will need:
The first thing we need to do is get you set up with an Anionu account. If you already have an account you can skip this part, otherwise navigate to the signup page. Here you will see a list of all the plans we offer. Select the one that's best for you, and click 'Sign up'.
The next page will collect some basic information about your account. Please take the time to read our Terms of Service and Privacy Policy, and click 'Create my account' when your ready.
The next page will display a summary of your account any payment information. Click the 'Pay for my subscription' button to continue. Since we use PayPal as our payment gateway, you will be redirected to the PayPal website to complete the transaction. Once the transaction is complete, you will be returned to the Anionu website, and logged directly into your dashboard.
If you don't already have a PayPal account, it will be necessary to create one. We apologize for any inconvenience this may cause, but since we are an Australian company our credit card merchant is unable to process international currencies. Because of this we have decided that PayPal is the best way to provide our service to international customers in their native currency.
Very simply, Spot is the gateway between your surveillance cameras and your Anionu dashboard. It connects to the cameras on any computer you install it on, and integrates them with the Anionu web service. Spot is also capable of much more, like video recording, streaming and motion detection, which we'll go into in more depth later.
If you haven't done so already, you should download Spot from this page. Once Spot has finished downloading, double click on the downloaded file and follow the installation process. The installation process itself should be self explanatory, so we won't go into it in any further detail here.
Once Spot is installed, double click on the new 'Spot' icon located on your desktop.
The first time you open Spot, a configuration wizard will be displayed. This should only take about 30 seconds, and will give Spot all the information it needs to commence surveillance.
You will need to assign Spot with a unique Client ID, which will act as it's name. This is especially important for when you have multiple Spot clients running on your account, because it will differentiate this Spot client from others.
This is where you will set up your cameras. Each channel is the combination of a video(camera) and a audio(microphone) device. You can add/remove channels as you like, and should assign each channel with a name(eg. Hallway, Foyer) and a video device (the audio device is optional).
The final configuration page will check port availability, and allow you to configure some basic settings. If your port numbers are unavailable you might be behind a firewall, or a NAT. If that's the case then please follow the instructions on this page to give Spot access.
Spot requires one available port for it's video streaming capabilities. If this is not configured Spot will still operate as normal, but you will not be able to monitor your surveillance channels from your dashboard.
Once you complete the wizard you will be directed to the login page. If you need to run the wizard again later on, you can do so at any time by clicking on 'Settings > Run setup wizard'.
Each time you start spot you will need to authenticate with the master server, in much the same way that Skype and MSN does.
While you can login with your password, it is recommended that you get get used to logging in with your Secret Key. Your Secret Key is located on the 'Account' page of your dashboard, and is used to login via Spot, but cannot be used to login to your account dashboard. This will protect your account in case your Secret Key ever falls info the wrong hands.
Now for the fun part! Once your Spot client is authenticated, you can open your Anionu dashboard, and navigate to the Live Connect page.
If Spot has been configured properly, it will appear with an online status on the client menu at the bottom left of the screen. You can now click on the client, and interact with it the same way as an instant messaging program.
You will be able to monitor Spot's surveillance channels(providing you configured them) by clicking on the play button beside the corresponsing channel on the 'Channels' tab. If this doesn't work then the port numbers on the computer running Spot probably aren't configured properly. Please read this for a solution.
You can send also commands to the client, which are listed under the 'Commands' tab. If you are a software developer then you can write plugins to create your own commands.
If you followed the above steps and are still having troubles then please don't hesitate to submit a support request.